How do I pay for the class?
NTX CPR accepts ApplePay, CashApp, Venmo (@ntxcpr), Visa, Mastercard, Discover, and American Express. You can also pay online through PayPal on our website by using the link under the course you wish to take. We will accept personal checks – there will be an additional $25 fee for any returned check or NSF.
Do your courses follow the newest AHA guidelines?
Yes, all instructors have been trained in the newest AHA guidelines and have the latest CPR & Safety training curriculum that was updated in April 2022.
How long will the course take?
It depends on the course that you select. We take as long as it takes for everyone to be comfortable and confident in their life-saving skills. We follow AHA guidelines in all classes.
What should I wear?
The course is very hands-on so we recommend that you wear comfortable clothes you can move around in & be comfortable on the floor. We also recommend that women do not wear deep V cut shirts. If you have long hair we advise you pull it back.
Will there be a test?
There is no longer a test for the lay person, but a skills check to ensure you have mastered the curriculum. There is a test for healthcare providers and a skills check.
Will I have to share a manikin?
No, every participant will have their own manikin. This will allow you more hands-on time to develop your CPR skills.
What if I have never taken CPR before?
You do not need to have any prior knowledge of CPR to attend a class. We applaud you for taking the initiative to learn educate yourself. We will teach you everything you need to know.
What if I need to cancel a class?
Notify us as soon as you know you will not be able to attend. While we understand your situation, we do not offer refunds as we schedule classes based around your scheduled time. We will offer you a credit towards a future class.
Do I receive something that says I am certified?
Yes, if you are participating in a Certification Course. All Certification Cards will be issued within 72 hours of the time of course (most often it is same day). Your certification is valid for two (2) years; after which will will need to be renewed.
What if I forget what you taught me before my card expires?
Give us a call. You are more than welcome to sit in on any class, once you have taken a certification course with NTX CPR. Our primary goal is that you learn the skills needed to master CPR. If you feel you need to go through class again to ensure you are ready should an emergency occur, do not hesitate to give us a call.
What if I lose my card?
Replacement cards are available for $20.00 or $30.00, depending on the Certification Card you need.. Give us the date/month of the class you took and we will issue you a replacement card.
Why do I need to get re-certified after 2 years?
CPR protocols change periodically and to ensure you have the most current skills necessary to provide the greatest chance of survival it is required that you renew your certification every two (2) years.
Do we come to your location?
For individuals we offer training at our Plano, TX location. However, for businesses and organizations we will gladly meet you at your location. A minimum of 10 participants is required for NTX CPR to come to your facilities. Facilities further than 45 miles from the Plano office may require more participants or incur an additional travel fee. Our team will work with you to meet your schedule and location needs.
Can you train a large staff group onsite at our corporate office?
Yes! Absolutely, we will travel to your location for groups of 10 or more. We have the ability to come to your location and train large groups onsite. We strive to meet the needs of our customers and make our training as fluid with their schedule as possible.